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Account Manager

Vancouver, BC Remote
Full Time
A month ago

About Aquatic Informatics

A wholly-owned subsidiary of the Water Platform of Danaher Corporation (NYSE: DHR), Aquatic Informatics is a mission-driven software company that organizes the world’s water data to make it accessible and useful. We provide software solutions that address critical water data management, analytics, and compliance challenges for the rapidly growing water industry. Water monitoring agencies worldwide trust us to acquire, process, model, and publish water information in real-time. We offer a full range of solutions, from standalone software packages for individual users, hosted software services, and enterprise-wide national systems. We serve over 1,000 municipal, federal, state/provincial, hydropower, mining, academic, and consulting organizations in over 60 countries that collect, manage, and process large volumes of water data.

Aquatic Informatics is headquartered in Vancouver, Canada, and has offices in the US and Australia. We value independent thinking, initiative, teamwork, a relentless pursuit of quality, a playful spirit, and a sense of humor. We like smart people – IQ and EQ – who care about the environment and want to do good in the world.

If you want a meaningful role with a company that is making a real difference in one of the most important resources in the world: water, then join our energetic growing team. Help us revolutionize an industry!

About the Account Manager role

In this role, you will serve an existing customer base located in North America and help water organizations, usually municipal water and wastewater utilities, improve their water quality data management. Learn how our customers are using Aquatic Informatics software products they already own and identify areas for improvement. We use a solution and consultative-based selling approach to outfit customers with additional software and services. Additionally, you will ensure that our customers renew their annual support/subscription services and look for opportunities to tackle additional customer challenges with the Aquatic Informatics suite of software solutions (WaterTrax, Linko, Tokay, and AQUARIUS).

  • Work with existing customers to understand their usage of our software and find opportunities to improve their experience through additional software and services.
  • Ensure that recurring support/subscription contracts are renewed each year.
  • Drive sales growth within the existing customer base.
  • Identify and qualify new cross-brand sales opportunities for Sales Representatives through referrals.
  • Provide proposals and sales presentations.
  • Network with colleagues in the environmental and municipal water space at conferences and trade shows to stay abreast of topics in your territory that are driving water quality and backflow compliance.
  • Travel up to 30% of your time.


  • Post-secondary degree or the equivalent combination of education and relevant experience.
  • Track record of closing software deals and consistently exceeding sales targets.
  • Enterprise or cloud software sales in the environmental and/or the water industry preferred.
  • Consultative solutions-based sales or direct sales experience preferred.
  • Proven independent, results-driven work ethic.
  • A self-starter and teammate who is motivated to succeed.
  • Superior people/customer relationship skills.
  • Ability to learn new software applications quickly.
  • Excellent written and oral communication skills, organizational skills, and time management skills.

We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance, and 401(k) to eligible employees.

When you join us, you’ll also be joining Danaher’s global organization, where 69,000 people wake up every day determined to help our customers win. As an associate, you’ll try new things, work hard, and advance your skills with guidance from dedicated leaders, all with the support of powerful Danaher Business System tools and the stability of a tested organization.

Danaher Corporation and all Danaher Companies are committed to equal opportunity regardless of race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. We value diversity and the existence of similarities and differences, both visible and not, found in our workforce, workplace, and throughout the markets we serve.  Our associates, customers, and shareholders contribute unique and different perspectives as a result of these diverse attributes.

Sales and Marketing