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Channel Manager - TELUS Partner Solutions

Reference ID: SAL03822-18

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Join our team

At TELUS, we're looking for an accomplished channel/partner management professional who is obsessed with exceeding partner and customer expectations and surpassing revenue targets. As part of the TELUS Partner Solutions - Customer Marketing team, you represent the TELUS brand, values, and promise.

We're not your standard or traditional organization; we're passionately curious about our customers' businesses, the drivers that keep owners and executives focused on their key priorities, and partner with them on all important journeys together.

It's a challenging, consultative role, with equal parts of autonomy and collaboration. You will own the program and how you drive it.

Here's what WE believe:
    •We're one team: Team selling is the norm and we celebrate each other's wins •We challenge the status quo and when others think we're great, we strive to be even greater •We live up to our commitments to ourselves, friends, family, peers, leaders, and customers, and we strive to make a real difference in the communities where we live, work, and serve •Our success is all about how we do things, how we think, resolve challenges, deliver, communicate, and more

Here's the impact you'll make and what we'll accomplish together

TELUS is building channel and partner program for its products and services. We're looking for an individual to work alongside the Director of Customer Marketing, to leverage it within the value-added re-seller (VAR), telecommunications broker, agents, and other businesses in Canada, United States of America (USA) and globally.

Develop selected partners to successfully promote and refer TELUS services, from our connectivity and network backbone, to managed services, security solutions, cloud, unified communication, Internet of Things (IoT), health, and mobility. You will have various subject matter experts to help train and support you in the partner community.

This role has aggressive quota targets and it will be demanding, but with great expectations and performance will come great rewards.

Here's how

The Channel Manager is a quarterback responsible for identifying, developing, and expanding relationships with the reseller community, small and large. Duties of the Channel Manager include:
    •Define the programs and continually addressing needs to transform and meet TELUS Partner Solutions' sales requirements •Develop the strategy to expand coverage and address channel gaps •Promote the benefits of the TELUS Partner Solutions channel and our channel partner programs •Perform monthly and quarterly business reviews with both internal management teams and our channel partners •Train, mentor, and motivate channel partners •Generate additional demand through partner events •Drive leads across Canada, the U.S.A. and global regions to align with our targeted product offerings and regional focus •Study the market for newer trends and report the same to the leadership team •Use for partner forecast and funnel management •Ensure channel partners sign proper contracts/agreements •Manage potential channel conflicts •Foster relationships between channel partners and TELUS Account Managers •Exceed key performance indicators (KPIs), leads, wins, etc •Strive for continuous personal & professional development

Why YOU will love this opportunity:

Channel Managers have the autonomy and the unlimited opportunity of a business owner. You own your calendar and your partner strategies and leverage an extended team, dedicated and incented to ensuring your success.

In parallel with your personal and team accomplishments, you'll make a true difference in the lives and successes of the channel partners you serve. The impact you will make in the mid-market is significant.

Perhaps most important of all, you get to work with and mentor some of the best business leaders in the industry. They share your passion to win in the market and have a vested interest in helping drive your career.


You're the missing piece of the puzzle

You're likely in a similar role today with about eight years of experience in a face-to-face channel partner sales environment, applying formal sales methodologies. You'll be asked to demonstrate your relationships within the Information Technology (IT) VAR, direct market re-seller, managed service provider, consulting, and the general re-seller community within Canada, the USA and global markets. You have knowledge of the IT landscape or experience in similar complex solution environments. You have knowledge of or experience with most of the items below:
    •Excellent relationship-building skills •Presentation skills •Business and technical acumen: Demonstrated ability to identify and articulate financially sound TELUS solutions to customers and partners business challenges through understanding the technologies, products, services, and resources •Strong sensitivity to partner needs and situations, analytical ability in discerning priority and non-priority issues, making decisions from a number of alternatives based on logic and fact, and capable of using persuasiveness in negotiating mutually satisfactory resolutions •Proven ability to create corporate relationships between TELUS and our partners that are characterized by mutual trust and respect for the TELUS value proposition

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn't matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS, you create future friendly ® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Posted: January 11, 2019
Closes: March 12, 2019
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10,000+ employees

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About Telus

TELUS (TSX: T, NYSE: TU) is Canada’s fastest-growing national telecommunications company, with $12.3 billion of annual revenue and 13.9 million customer connections, including 8.4 million wireless ...