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Amazon

Customer Service_Remote

Details
Full Time
4 days ago
Salary
20 to 30 per hour (plus commission)

Interact with customers to provide and process information in response to inquiries, concerns and requests about products and services.

Main Job Duties and Responsibilities

  • deal directly with customers either by telephone, electronically
  • respond promptly to customer inquiries
  • handle and resolve customer complaints
  • obtain and evaluate all relevant information to handle product and service inquiries
  • provide pricing and delivery information
  • perform customer verifications
  • set up new customer accounts
  • process orders, forms, applications and requests
  • organize workflow to meet customer timeframes
  • direct requests and unresolved issues to the designated resource
  • manage customers' accounts
Category
Accounting Administrative Sales and Marketing