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Major Product Support Sales Representative

Whitehorse, YT
Full Time
6 days ago
Company:Finning Canada

Number of Openings: 1

Worker Type:Permanent

Position Overview:Increase Finning's parts and service market share by developing profitable long-term product support and customer relationships for Finning's major and strategic customers. Maximize customer fleet productivity and balance product support growth.

Job Description:
  • Responsible for undercarriage measurement and CSA's
  • Trend monitoring, analysis, quality reporting, troubleshooting, resolution of equipment and related products issues with Finning's supplier partners
  • Product Improvement Program (PIP) implementation
  • Warranty and/or policy coordination by communicating guidelines and follow up
  • Prepare accurate and timely equipment and service forecasts, including component forecasting, pricing, estimates and intelligence, call reports, and customer information
  • Excellent communication and persuasion skills
  • Strong presentation skills
  • Team player
  • Initiative
  • Time management
  • Excellent organizational skills
  • Strong interpersonal skills
  • Strong parts and service background
  • Business acumen and understanding of support systems, credit and financing
  • Mechanical knowledge and understanding of equipment systems
  • Understanding Finning Systems: CTS, PTOS, DBS, Costwatcher, Warranty, SIS
  • Understands and adheres to safety procedures
  • Proficient in MS office package

  • 5 years sales experience managing whole accounts
  • Automotive or heavy equipment experience or proven sound mechanical knowledge

W e are committed to diversity at Finning, to building and sustaining a diverse and inclusive workforce and as an equal opportunity employer we encourage applications from all qualified individuals. Finning does not discriminate against applicants based on genders, races, national and ethnic origins, religions, ages, sexual orientation, marital and family status, and/or mental or physical disabilities.
Sales and Marketing