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Operations Analyst - Deloitte Global Confidentiality and Privacy Office

Full Time
Job Type:Permanent
Work Model:
Reference code:
Primary Location:
Toronto, ON
All Available Locations:
Toronto, ON; Ottawa, ON; St. John's, NL

Our Purpose

At Deloitte, we are driven to inspire and help our people, organization, communities, and country to thrive. Our Purpose is to build a better future by accelerating and expanding access to knowledge. Purpose defines who we are and gives us reason to exist as an organization.
By living our Purpose, we will make an impact that matters.

  • Experience a firm where wellness matters.
  • Be expected to share your ideas and to make them a reality.
  • Enjoy flexible, proactive, and practical benefits that foster a culture of well-being and connectedness.

What will your typical day look like?

Within the Global Confidentiality and Privacy Office, Data Risk Assessment Services (DRAS) provide data risk assessments and guidance for business processes, services and technologies across Deloitte Global. You will play a key role in operations to enable and support the Global Data Risk Assessment Service.

  • Enabling and facilitating operational processes to support confidentiality and privacy data risk assessments
  • Monitor and action incoming work received via shared email box and other platforms utilized by Global Confidentiality & Privacy, such as ServiceNow
  • Effectively update materials and resources such as used in the tracking and monitoring of workflow
  • Participate in the development and/or support of Global Confidentiality & Privacy special projects
  • Produce reports and other management information to help inform work status and performance
  • Work with technology Service Teams and Member Firm Data Risk Leaders to facilitate the flow of information between stakeholders
  • Help manage and contribute to internal team meeting materials
  • Identify opportunities for improvement and innovation, work collaboratively with internal stakeholders where appropriate to share ideas
  • Escalate issues in a timely manner to the appropriate person and/or team
  • Build presentations for internal and external audiences, including senior leadership
  • Support the development of presentations and leadership reporting
  • Other project-based work across Global Confidentiality and Privacy Office

About the team

Global Risk & Brand Protection protects, preserves and enhances the Deloitte brand. We navigate the dynamic risk landscape across the areas of risk management, confidentiality & privacy, cyber security oversight, regulatory, independence & conflicts, and Anti-Corruption/financial crimes. We foster trusting relationships across the Deloitte network through collaboration, facilitation and responsive guidance.

Enough about us, let's talk about you

  • Min of 2 years of experience
  • Client interpersonal skills and the ability to develop relationships and manage stakeholders
  • Ability to work under own initiative and effectively prioritise workloads
  • Understanding of project management processes, and the ability to proactively manage key deliverables
  • Demonstrable command of the MS Office Suite
  • Data management or project management experience
  • Committed team player
  • Problem solving skills with an analytical mind set
  • Proficient written and verbal communication skills
  • Experience in data gathering

Total Rewards

The salary range for this position is $58,000 - $96,000, and individuals may be eligible to participate in our bonus program. Deloitte is fair and competitive when it comes to the salaries of our people. We regularly benchmark across a variety of positions, industries, sectors, targets, and levels. Our approach is grounded on recognizing people's unique strengths and contributions and rewarding the value that they deliver.

Our Total Rewards Package extends well beyond traditional compensation and benefit programs and is designed to recognize employee contributions, encourage personal wellness, and support firm growth. Along with a competitive base salary and variable pay opportunities, we offer a wide array of initiatives that differentiate us as a people-first organization. Some representative examples include: $4,000 per year for mental health support benefits, a $1,300 flexible benefit spending account, 38+ days off (including 10 firm-wide closures known as "Deloitte Days"), flexible work arrangements and a hybrid work structure.

Our promise to our people: Deloitte is where potential comes to life.

Be yourself, and more.
We are a group of talented people who want to learn, gain experience, and develop skills. Wherever you are in your career, we want you to advance.
You shape how we make impact.
Diverse perspectives and life experiences make us better. Whoever you are and wherever you're from, we want you to feel like you belong here. We provide flexible working options to support you and how you can contribute. Be the leader you want to be.
Be the leader you want to be
Some guide teams, some change culture, some build essential expertise. We offer opportunities and experiences that support your continuing growth as a leader.
Have as many careers as you want.
We are uniquely able to offer you new challenges and roles - and prepare you for them. We bring together people with unique experiences and talents, and we are the place to develop a lasting network of friends, peers, and mentors. Our TVP is about relationships - between leaders and their people, the firm and its people, peers, and within in our communities.

The next step is yours

At Deloitte, we are all about doing business inclusively - that starts with having diverse colleagues of all abilities. Deloitte encourages applications from all qualified candidates who represent the full diversity of communities across Canada. This includes, but is not limited to, people with disabilities, candidates from Indigenous communities, and candidates from the Black community in support of living our values, creating a culture of Diversity Equity and Inclusion and our commitment to our AccessAbility Action Plan , Reconciliation Action Plan and the BlackNorth Initiative .
We encourage you to connect with us at if you require an accommodation for the recruitment process (including alternate formats of materials, accessible meeting rooms or other accommodations) or for any questions relating to careers for Indigenous peoples at Deloitte (First Nations, Inuit, Métis).
By applying to this job you will be assessed against the Deloitte Global Talent Standards. We've designed these standards to provide our clients with a consistent and exceptional Deloitte experience globally.
Deloitte Canada has 30 offices with representation across most of the country. We acknowledge our offices reside on traditional, treaty and unceded territories as part of Turtle Island and is still home to many First Nations, Métis, and Inuit peoples. We are all Treaty people.

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