Are you a pharmacist who thrives at the intersection of clinical expertise, operational leadership, and system-level decision-making? The Supervisor, Pharmacy Benefits Management (PBM) , plays a distinctive role in shaping how pharmacy benefits are delivered across our organization.

The Supervisor, PBM, is responsible for the operational oversight and clinical administration of the organization's pharmacy benefits program. This role provides leadership to the PBM team as well as the non-pharmacy Payment Services Triage team , ensures compliance with third-party pharmacy administration contracts, and offers expert clinical guidance to internal and external stakeholders. The Supervisor plays a key role in optimizing pharmacy benefit processes, maintaining data integrity, and ensuring cost-effective, evidence-based medication management.

How you'll make a difference: You'll help ensure health care services for injured workers are delivered effectively, and you'll support the external health care providers who provide those services.

Where you'll work
At WorkSafeBC, we offer a hybrid work model that combines working remotely, and in our offices based on the operational needs of the position.

• Lead and supervise the PBM and Payment Services Triage team, managing daily operations, assigning work and monitoring performance.
• Oversee third-party pharmacy administration contracts, ensuring service level compliance, analyzing reports, and identifying operational issues and cost-saving opportunities.
• Provide clinical expertise, including medication reviews, guidance on complex claims, and advice to internal staff and external health professionals.
• Develop and deliver training programs for departmental staff and others, including education on medication management and specialized areas such as opioids and medical cannabis.
• Collaborate with stakeholders and drive improvements, leading projects, participating in RFP processes, maintaining program statistics, and recommending enhancements to PBM processes and systems.
• Consistently models the appropriate level of organizational behaviours expected of all WorkSafeBC employees: responsive, respectful, fair, collaborative, accountable, and forward thinking.

We're looking for people who can:

• Lead, motivate, and support a high-performing team in a fast-paced operational environment.
• Analyze complex data sets to drive decisions, improve program performance, and identify opportunities for innovation.
• Communicate effectively with diverse internal and external stakeholders at all levels.
• Make sound clinical and operational decisions while navigating pharmacy administration systems and resolving technical issues.
• Adapt to changing priorities, manage multiple tasks, and consistently meet deadlines.

Your background and experience

• Entry-to-Practice PharmD degree or equivalent from an accredited university with current registration as a licensed pharmacist with the College of Pharmacists of British Columbia.
• A minimum of five years of experience as a licensed pharmacist, including supervisory or leadership experience.
• Strong knowledge of medication therapy, pharmacy operations, and drug benefit programs and community pharmacy systems, including knowledge with specific expertise in medical cannabis and cannabinoid-bsed therapy regimens.
• Knowledge of pharmacy management systems, such as Telus Health Solutions is an asset.
• Proficiency with MS Excel, i.e., data analysis, formulas, pivot tables, conditional formatting and charts.
• We'll consider equivalent combinations of education and experience.

Who we are
At WorkSafeBC, we promote safe and healthy workplaces across British Columbia. We partner with workers and employers to save lives and prevent injury, disease, and disability. When work-related injuries or diseases occur, we provide compensation and support injured workers in their recovery, rehabilitation, and safe return to work. We're honoured to serve the 2.49 million workers and 263,000 registered employers in our province.

What's it like to work at WorkSafeBC?
It's challenging, stimulating, and rewarding. Our positions offer diversity and opportunities for professional growth. Every day, the work we do impacts people and changes lives. What we do is important, and so are the people we do it for.

Our ability to make a difference relies on building a team with a rich variety of skills, knowledge, backgrounds, abilities, and experiences that reflect the diversity of the people we serve. We are committed to fostering a welcoming, inclusive, and supportive work culture where everyone can contribute as their best, authentic self.

Learn more: Discover who we are .

Our benefits
As a member of our team, you'll have access to services and benefits that help you get the most out of work - and life. Along with a competitive salary, your total compensation package includes:

• Defined benefit pension plan that provides you with a lifetime monthly pension when you retire
• 3 weeks of vacation in your first year, with regular increases based on years of service
• Extensive health care and dental benefits
• Optional leave and earned-time-off arrangements
• Development opportunities (tuition reimbursement, leadership development, and more)

Learn more: Find out what we offer .

Salary: $48.46 - $61.09/hourly

Want to apply?

• Applications are welcomed immediately; however, must be received no later than 4:30 p.m. PST on the closing date.
• Please note that we will be starting assessments prior to the closing date.

We encourage all qualified applicants to apply. If you require an accommodation in the assessment process, please email Recruitment Testing Accommodation (SM) when you submit your application.